FAQ 

​How Do I Place An Order?​

Orders are placed by clicking on the Item on our page and then checking out via the Cart.



 

Shipping

There are Several Shipping options in the drop-down shipping menu on the checkout page.

 

For advance ordering digital downloads please use the Digital download option, shipping is no charge for digital downloads.

For Single Physical CD's only please choose the Physical CD shipping option for a lower shipping rate.

For T Shirts and multiple item orders please use the Standard Rate shipping choice.

***Please note that if the incorrect shipping service is selected your order will not ship until the correct shipping fee is collected.

We ship via USPS Priority Mail.  Once your order is filled and shipped you will receive a confirmation email with the tracking number.

We will do our best to fulfill your order as quickly as possible, typically 1 to 2 days.  From time to time there may be a delay fulfilling your order due to stock levels while we are on tour.  We will do our best to keep you informed if your item is on back order.

ADVANCE / PRESALE ORDERS

All advance order packages will be shipped to arrive approximately on the day of release (3-4 day before release).  Since we have no control over the postal service advance ordered items are not guaranteed to arrive on release day.

All advanced order digital downloads will be delivered on the day of release via email.  A valid email address is required to order digital downloads.

Returns & Refunds

If you are unsatisfied with your item contact us at rightonkidrocks@gmail.com to let us know.  We will do our best to remedy the situation to your satisfaction.

Worn / washed clothing, opened physical CDs and Digital downloads are non refundable.

 

Thank you for shopping with us!  We hope to see you at one of our shows!  For up to date information please visit us as www.facebook.com/rightonkid

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